Australian Services Agreement Drafting

Prepare the provider and customer details, governing State or Territory, services, exclusions, milestones and acceptance criteria. Include the agreed fees, payment dates, term and termination arrangements. Identify customer dependencies so the draft can distinguish the provider's commitments from work or information the customer must supply.

Describe who may request or approve a change, how additional work will be quoted, and when revised fees or deadlines take effect. The draft can organise those instructions into a change process. Check that the scope, schedules and approval process describe the same commercial arrangement.

Specify the intended ownership of new deliverables and identify any existing tools, software or materials the provider retains. Explain the customer's required usage rights and any third-party restrictions. Review the resulting ownership and licence clauses together, including whether a transfer depends on payment.

Check the service description, acceptance process, liability allocation, insurance and termination consequences against the actual engagement. Consumer-facing or standard-form terms, personal information and regulated services need particular attention. A legal practitioner can assess suitability, mandatory rights and the proposed signing arrangements.